How It Works

Whether your business is big or small, Picsera has a solution for you!

Picsera has 3D Visualization and Image Editing services that fit your needs and budget. Outsource one job at a time or hire your own, dedicated team of digital imaging experts.

Our Process

Getting a quote from Picsera is easy and fast. Click the button below to get started.

Get In Touch

Get in touch to discuss your project or ongoing outsourcing requirements you may have. Click here to start your quote

Upload Files (Optional)

Provide us with all of the necessary files to get started on your job

Receive Same Day Quote

We’ll provide you a price and expected turnaround the same day

Download Finished Images

You’ll receive an email when your files are ready. Simply login and download your files.

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Payment Options

Per Job

For one-off or
rare service requests

Buy Credits

For frequent
service requests

Monthly Invoicing

For weekly service or
special requirements

How It Works

1. Request a quote for each job
2. Upload images and job notes
3. Receive quotation via email
4. Make online payment to start job
5. Receive finished files via email

1. Log into customer portal & order services
2. Upload images & job notes
3. Receive finished files via email

1. Log into customer portal & order services
2. Upload images & job notes
3. Receive finished files via email *

How Long Does A Job Take?

2 to 5 business days

As quickly as next day, optional rush available

Our fastest TATs available, exact TATs are defined in a service level agreement based on your business requirements

Which Artist Gets Assigned to Me?

Top Rated Artists, First Available

Same Top Rated Artist from Job to Job

Same Top Rated Artist from Job to Job

Can I Communicate Directly with My Assigned Artist

Yes, through our online portal

Yes, through our online portal

Yes, through our online portal

Do I Have an Account Manager?

Yes, US Based Customer Service Available from 8 am to 7 pm

Yes, US Based Customer Service Available from 8 am to 7 pm

Yes, US Based Customer Service Available from 8 am to 7 pm

How do I communicate with Picsera?

Email & Online Chat

Email, Online Chat & Telephone

Email, Online Chat & Telephone

Are there any discounts?

Pricing is competitive with market rates

Yes!

Yes!

*Custom workflows available for transferring files to and from Picsera

Payment Options

For one-off or rare service requests

How It Works

1. Request a quote for each job
2. Upload images and job notes
3. Receive quotation via email
4. Make online payment to start job
5. Receive finished files via email

How Long Does A Job Take?

2 to 5 business days

Which Artist Gets Assigned to Me?

Top Rated Artists, First Available

Can I Communicate Directly with My Assigned Artist

Yes, through our online portal

Do I Have an Account Manager?

Yes, US Based Customer Service Avaible from 8 am to 7 pm

How do I communicate with Picsera?

Email & Online Chat

Are there any discounts?

Pricing is competitive with market rates

For frequent service requests

How It Works

1. Log into customer portal & order
services
2. Upload images & job notes
3. Receive finished files via email

How Long Does A Job Take?

As quickly as next day, optional rush available

Which Artist Gets Assigned to Me?

Same Top Rated Artist from Job to Job

Can I Communicate Directly with My Assigned Artist

Yes, through our online portal

Do I Have an Account Manager?

Yes, US Based Customer Service Avaible from 8 am to 7 pm

How do I communicate with Picsera?

Email, Online Chat & Telephone

Are there any discounts?

Yes!

For weekly service or special requirements

How It Works

1. Log into customer portal & order
services
2. Upload images & job notes
3. Receive finished files via email *

How Long Does A Job Take?

Our fastest TATs available, exact TATs are defined in a service level agreement based on your business requirements

Which Artist Gets Assigned to Me?

Same Top Rated Artist from Job to Job

Can I Communicate Directly with My Assigned Artist

Yes, through our online portal

Do I Have an Account Manager?

Yes, US Based Customer Service Avaible from 8 am to 7 pm

How do I communicate with Picsera?

Email, Online Chat & Telephone

Are there any discounts?

Yes!

Frequently Asked Questions

Custom Specifications

After your initial quote request, we will create a custom imaging specification that outlines the technical requirements for creating your imagery. These spec sheets include everything from file formats, file sizes, styling requirements, lighting requirements, textures, retouching intensities, and anything that you communicated to us during the initial consultation.

Each time you need to place a new job request, you will log into our portal and locate the spec sheet we created for you. Update your order quantity, add any customer instructions, and then upload any files we require to complete the job. You will receive emails from our system from your assigned artist any time he/she needs clarifications or when the job is complete.

Dedicated Artists

If you are using our services on a regular basis, we always do our best to assign the same artists to each of your jobs as we know that there are many benefits from working with the same person who knows and understands your special needs.

If you are not happy with the work, you can request a revision at no additional charge. No questions asked. If you ask us to do something that is over and above your initial job request, then it’s technically not a revision and it’s more of a change request. When this happens, we will send you a work order that you will need to approve before we begin to make the changes. You should expect to request revisions from time to time, especially when our working relationship is just getting started. It may take one or two jobs until we fully understand your likes and dislikes. Over time we will be completely in sync with you almost to the point where we can read your mind. We encourage you to give us feedback after each job. The more information you provide us, the better we become at meeting your needs. Your feedback gets captured in our system and we use it to train and improve your assigned team members. Our goal is to be an extension of your team, and your feedback is critical to our success.

When you submit a quote request, we look at several things in order to determine if we can meet your needs and how much to charge.

We provide each of our clients with custom quotes and we base our pricing on three variables:

  • Scope of work
  • Order volume
  • Payment plans and/or contractual agreements

 

Scope of Work – The more time it takes to complete a task coupled with the experience level of the artist are factors that determine the your scope of work.

Order Volume – We offer volume discounts that are specific to each of the various services we offer. Request a Quote.

Payment Plans – We offer 3 types of payment plans.

  • Pay as You Go for each job with a Credit Card or PayPal
  • Pay in Advance by purchasing Credits and pay for each job with Credits
  • Pay in Arrears with a Minimum Monthly Service Agreement – Customers who agree to minimum monthly service contracts qualify for special rates and monthly invoicing.